TERMS AND CONDITIONS OF SALE
Prices and merchandise are subject to change without notice.
Order by phone/fax/email/US Mail. All major credit cards
accepted plus money orders, business checks, wire transfers &
letters of credit. Personal checks add 10 business days
processing. Open accounts are available to qualified businesses
with a D&B number. All prices are plus shipping and handling
unless otherwise indicated. AZ residents add 7.1% sales tax.
Allow up to 5 to 7 business days for shipping and handling on
The original purchaser has a period of 30 days to return any
purchase for a full refund, less shipping and handling, provided
the merchandise is in new, resaleable condition and returned in
the original, undamaged packaging. Customer is responsible for
return freight to us as well as the original freight costs,
regardless of the original freight paid by the company.
Acceptance of merchandise is final only after inspection. All
returns require a "RGA" - Returned Goods Authorization. All
warranty books, instructions manuals, parts and accessories must
be included as well as the original box in which the item was
shipped. To protect the original factory carton from any
additional shipping damage, please place it inside another
carton for return shipping. In some cases, returns of special
ordered items will require a re-stock fee as imposed by the
TRANSPORTATION CHARGES MUST BE PREPAID
Larger items (over 100 lbs or on a pallet) will be shipped by
common carrier (truck).
If the item is being shipped to a residential location, a
residential delivery charge may apply and is the responsibility
of the customer. This includes an order being shipped to a
"business" that is being operated from a residence.
All truck ship items are "Tail-Gate Delivery Only. Customer is
responsible for unloading the item(s) from the truck and
transporting the item(s) into their house/business. Truck driver
will not assist in off-loading items.
In the event a customer refuses shipment after shipping from the
factory, the customer will be responsible for all freight
charges to and from the shipping location and a restocking fee.
In the event a customer requests to pick up a shipment at a
local freight company terminal and the customer does not pick up
the shipment, the customer is responsible for the cost of
shipping both to and from the freight terminal and a restocking
A 10% restocking fee will be charged on approved returns in
A 25% restocking fee for items which have been opened but
still in original saleable factory carton with all
All returns require a returned goods authorization number (RGA).
Any merchandise return which does not adhere to this policy,
will be returned freight collect.
AVAILABLE SHIPPING METHODS
Most orders shipped via UPS Ground. Larger items are shipped by
common carrier. Priority mail available in instances where UPS
is not feasable. Next day Air service available on orders
received by 1:00pm Mountain Time unless otherwise noted.
International shipping available to most countries. All items
listed are "in-stock" items. No long delays in receiving your
merchandise. Some special order items or common carrier items
may require longer delivery time.
We download orders during our regular business hours (M-F
8am-5pm). Approximately 80% of the items displayed on this site
ship within 24 hours of receipt of your order. 10% ship within
3-5 working days, 10% can take up to 4 weeks depending upon the
stock of our suppliers/manufacturers. The few delays occur
because when we put a product online we try to include all the
appropriate accessories, not just the popular ones. Many items
will ship from us, some will ship directly from our suppliers to
you. You may receive two or three packages to complete a large
order. There will not be any additional shipping charges because
of multiple deliveries.
Anytime you visit a site on the internet the host server
temporarily records certain information about you. The address
of your internet service provider (AOL,MSN,etc), which pages you
visited, the time of your visit. This information is not
requested by us and we cannot stop it from occurring. The server
needs the information in order to transmit the pages you wish to
view to your computer. We do NOT, however, keep, record, or even
look at that information except in the case of credit card
fraud. After a time, 30-60 days, your information scrolls off
the server and is gone. This will happen at every site you visit
on the internet. If you order a product on our site then the
information you provide is printed by us and used to process
your order. It is only kept for the period of time required by
MAILING LISTS AND CUSTOMER INFORMATION
Any personal information, including email address, business
address and/or telephone number will not be sold or distributed
to any outside parties. The information provided is used
exclusively by Bare Paws Massage Co. in order to better serve
our customer's needs. To unsubscribe from any Mail or fax list
please see the information below.
This Site may be linked to other sites which are not maintained
by Bare Paws Massage Co. Bare Paws Massage Co. is not
responsible for the content of those sites.
All materials contained within this site are subject to
ownership rights of Bare Paws Massage Co. except that material
which is already subject to the ownership rights of the
manufacturers of the products herein.
Bare Paws Massage Co. collects from site visitors, various types
of information. This information includes IP address, pages
viewed, length of time spent on the site, and pages accessed
during their stay. That information is used internally for the
purpose of improving the content of our web site.
Bare Paws Massage Co. places the utmost importance on protecting
information transmitted via the Site and will take security
precautions to protect all such information. Bare Paws Massage
Co. will take measures to secure and protect all
customer-specific information from loss, misuse, and alteration.
Our shopping cart (as with all the others of which we are aware)
uses "cookies" to track your progress through our site and
identify you with the products you may order. If you have your
browser set to refuse "cookies" you cannot order online at our
site. Some large corporations (using lan networks) prevent
"cookies" from being set so if you are using a computer hooked
up to a lan network the cart may not work.
USE OF THE INFORMATION COLLECTED
Bare Paws Massage Co. uses the information that is collected
from users of the site to notify customers of changes, sales and
specials via email. At no time will any of this information be
distributed to any outside agency for any reason. Information
compiled may be used for any lawful, legitimate business purpose
of Bare Paws Massage Co.